Privacy Policy

We Respect Your Privacy

Privacy Policy: This policy describes how Robot Action Games, its third party marketing and advertising partners collect, use, process and share information about you. We believe that you have the right to know our practices regarding information we collect and under what circumstances we use it when you play our Games. When posting changes to this privacy statement, we will revise the “last updated” date at the top of this page.

Types of Information We Collect: There are two types of information we collect through your use of our Games:

Personal Information: Personal information is any information about you that is personally identifiable like your name, address, email address or phone number, sign-in information for third party social networking services (if applicable), and any other information that is not otherwise publicly available. The personal information Robot Action Games collects will vary depending on the type of products or services that you are using, including the Website or Robot Action Games (RAG) products, and how you access those products or services.

In limited circumstances, payment and identity verification information, such as credit card number where needed for payment, to complete a particular transaction, or to access a particular service (e.g., in app purchases)

We will collect personally identifiable information from you only if you voluntarily agree to submit such information to us.

Non Personal Information: Non-Personal Information is information that does not identify you and cannot be used to contact you personally. Non-Personal Information includes “Usage Data,” which is anonymous data tied to your computer and/or device, such as the actions you take within and outside of the Websites/Apps, the browser you use, the identity of other apps included on your device, the date and time of your use of the Websites/Apps, your game progress, play time, score and achievements.

We may also collect following information:

  • IP address; Country code;
  • IDFAs, IDFVs, Advertising IDs;
  • Language; Locale (specific location where a given language is spoken);
  • Time zone, session start/stop time,
  • Network status (WiFi, etc.), browser plug-in types and versions;
  • User agent string (UA), platform, SDK version, timestamp
  • Technical device information (e.g. device model and name, operating system name and version, CPU information, storage size, screen size, firmware, software, mobile phone carrier, Internet service provider, API key identifier for application, International Mobile Equipment Identity (IMEI) on Android, Android ID, Android Serial No);

Collected Information and Its Use:
We use information about you for various purposes, including but not limited to:

Operate, improve, and develop our games and services

Facilitate sharing on social networks

Serve and measure the effectiveness of advertising

Measure the health of our services

Provide game experiences customized to your preferences

Facilitate your gameplay on multiple devices, when available

Identify, fix, and troubleshoot bugs and service errors

Save game progress and stats

Provide you with any goods, services, or functionality you have requested

Respond to any inquiries you have made through our customer service features

Contact you to promote our Websites/Apps, contests and any specials we may offer

Contact you in the scope of talent recruitment

Determine the jurisdiction in which you are located so we can determine what set of laws apply to you

Send you push notifications (if you choose to allow that function).

Protect against cheating, crime or fraud, or for other security reasons

Send you newsletters, promotions or marketing materials

Disclosure of the Personal Information and Non-Personal Information That We Collect:   We may transfer your Personal Information and Non-Personal Information to our other entities, but such information shall continue to be governed by this Privacy Policy.

We will not sell, rent or transfer your Personal Information to third parties without your prior consent.

We may share non-precise geolocation information or precise geolocation information (if you choose to allow us to collect it) with advertisers to allow them to serve more relevant and geographically-appropriate advertisements to you.

We may share your Usage Data and Non-Personal Information, such as device IDs, advertising IDs or other persistent identifiers and non-precise geolocation information, with our advertising partners. Those partners may use your Non-Personal Information to serve you tailored advertisements outside of our Websites/Apps; please note that this sharing is limited to anonymous, aggregated Non-Personal Information only and we will not share your Personal Information with advertisers without your prior consent.

Our Websites/Apps offer social sharing features such as “Share” or “Like” on Facebook or other third-party social networking sites. If you decide to use such features, it may allow the sharing and collection of Personal Information and Non-Personal Information both to and from such third-party social networks. You should visit the policies of such third parties for more information about their information collection practices.

We will not store your credit card information. In order to process credit card payments, we will use the service of a secure third-party credit card processor.

We use the services of third parties who will have limited access to your Personal Information to be used for specific purposes. These purposes may include credit card processing, prize delivery, marketing assistance, customer service, and data analysis. The third parties we contract with for these purposes will be authorised to use your Personal Information only for the purposes for which the party was engaged. In addition, Non-Personal Information and Usage Data in aggregated, anonymous form may be shared with third parties who assist us with our operations such as administration, analytics, research, optimisation, and advertising.

RAG may disclose your personal data to third parties as required by law enforcement or other government officials in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose you or RAG to legal liability.

Cookies: We may also use cookies or similar technologies (tiny files that are stored on your computer’s hard drive or mobile device when you visit certain web pages or apps that identify your computer or mobile device and may store information about you such as behavioural data). Should you choose to submit Personal Information to us, we may link cookie information to such Personal Information.

In addition, certain third-party advertisers may also make use of cookies in their ads served within our Websites/Apps. Such cookies will collect anonymous behavioural data which those advertisers may use to serve you targeted ads both within and outside of our Websites/Apps.

Push Notifications: With your consent, we send push notifications (or “alerts”) to your mobile device to provide game activity information, service updates, promotional communications and other related messages. You can deactivate push notifications by changing your notification settings via your device.

Privacy Protections for Children: Protecting children’s privacy is extremely important to us. We also encourage parents and/or guardians to play an active role in their children’s online experiences at all times. Our games are intended for general audiences. If you are under 18 years of age or a minor in your country of residence, please ask your legal guardian’s permission to use or access RAG’s products.

Data Retention: We store the information we collect about you for as long as is necessary for the purposes for which we originally collected it.  We may retain certain information for legitimate business purposes or as required by law.

Transfer of Information Overseas: You agree that we may transfer and store your information on servers and equipment located in any territory, including, without limitation, Australia and the United States of America etc.

Security: RAG takes appropriate security and technical measures to protect your information from unauthorised access, loss and misuse. In addition, we request that our suppliers who process personal information on our behalf take a range of security measures designed to help protect your personal information and maintain an appropriate level of security. However, we cannot guarantee the absolute security of your information online and offline, as the Internet by its nature is not a secure environment and the nature of security risks is constantly evolving. As such you should always take care when sharing your information online.
Below are provider names of some of the third party analytics and advertising services we use. To learn more about the privacy policy of our third-party service providers please see the links below:

Deletion of Information: In case we don’t need information it will be deleted by us and it will be ensured by us that non required information will be deleted by our 3rd part partners as well.

Changes to this Privacy Policy: RAG holds the authority of changing its privacy policy anytime without notifying you. Please be notified that this Privacy Policy is a subject to change regarding of updating at some point in the future. We advise you to revise it from time to time so you would always be up to date with our practice. This page was last updated on 20 December 2019

How to Contact Us? You can contact us to make the request for the deletion of your information. All concerns or questions that you might have regarding to this Privacy Policy you can express by contacting us at

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